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Posted Apr 13
eSight Eyewear

Customer Success Advocate NEW GRADS

Toronto Full Time

Customer Success Advocate / Vision Advocate

Welcome to eSight

eSight is the developer of a game-changing, engineering breakthrough – electronic glasses that let the legally blind actually see. We are a well-funded, early-stage organization that is passionately driven by our simple belief that Everyone Deserves to See. It is a mission of both social and economic justice.

Everyday we’re able to help people that are on their journey to sight. As a Vision Advocate, you will expertly guide new members of our eSight family to this miraculous outcome. This is a challenging, fast paced, and extremely rewarding role. You will greet and chat with people from around the globe and help dramatically change their lives. It is your job to guide people through the finish line.

  • Play a large part in changing someone’s life
  • Educate individuals on the benefits of eSight, electronic sight
  • Work with an intelligent, energetic, and hardworking team helping people one conversation at a time
  • Interact with clients from various cultures around the world over the phone, email, and on social media
  • Create meaningful relationships with inspiring individuals and their loved ones
  • Coordinate and manage various activities specific to each customer's journey, including product demonstrations, fundraising initiatives, and media coverage
  • Be yourself on the front lines of a mission driven and fast growing social enterprise
  • Join a dynamic team backed by Canada’s top investors

You’ll Need To:

  • Be proficient with technology
  • Be comfortable conversing on the phone and in person
  • Be energetic and motivated
  • Be empathetic and compassionate
  • Be innovative
  • Be accountable
  • Be an extremely hard worker
  • Be patient and driven
  • Be able to work in downtown Toronto
  • Believe that Everyone Deserves to See

Bonus Points:

  • You can speak multiple languages
  • Your timing is flexible, we’re looking for some team members to work west coast hours (Noon till 8pm EST)

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